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“Breath is the vehicle of consciousness and so, by its slow measured observation and distribution, we learn to tug our attention away from external desires toward a judicious, intelligent awareness.” ~ B.K.S. Iyengar  

Our latest project helps a health care giant transform the way it drives business.  Working with the Information Technology Architecture at Kaiser Permanente, we were proud to implement a new “people infrastructure” which sets a new business standard for employees that aligns to the future vision, and supports employees to reach transparent performance standards and grow … Read More.

Here in northern Germany today, we asked our client group what constituted “good service” at a restaurant.  (The idea was to begin exploring the idea of how to conceive of a competency.)  Among the answers one person responded “Being polite.”  “What does that mean?”, I ask, knowing that politeness is culturally specific.  The answer I … Read More.

We were pleased to design a customized program for the President of Xylem EMEIA and his leadership team this month, held in Schaffhausen, Switzerland. From Mr. Dhawan following the session: “With some consultants there is diminishing return-on-investment over time.  This is definitely not my experience working with you. Thank you for designing and implementing great sessions with … Read More.

People are rewarded in organizations for sorting out complicated problems.  Think of engineers who design a product to strict customer requirements, doctors who re-attach ligaments, or IT professionals who create new platforms for digital products.  They have a high level expertise, scrupulous attention to detail and the ability to analyze large amounts of data. There’s … Read More.

I pulled this entertaining Stereotypes Map from some old files.. New York Times Magazine July 10, 2011 by Christoph Niemann.  Still entertaining!  

With all the stuff going on lately (note last blog date!) you’d think I’d have an unlimited number of topics to blog about. Well, I do. But what happens when so much is going on, that there isn’t time to analyze, categorize, contextualize, theorize or articulate all those experiences? That’s when you get an outdated … Read More.

Check out this article by Harriet Baskas posted on msnbc regarding throwing shoes at the President and other taboos around the world, including one of mine!  http://www.msnbc.msn.com/id/28339497/

I have even surprised myself…A blog? So I know just enough about blogs to be dangerous, so please be gentle with me. A blog seemed like a great new medium for my ideas, which replaces the e-newsletter I've been sending for the last 5 years. The e-newsletter, Quick E-Tips, is now archived on the site. … Read More.