Organizational change

The Impact of Recession on Culture: And What it Means for Organizations and Leaders

We do not know yet, if there are long-term consequences for our culture coming out of the recent recession. We can, however, compare these two major global events to extract important lessons for organizations and individuals who are driving change or being driven by changes in their business culture. Plus, personal strategies outlined may help those in a rapidly changing work environment adapt more easily. Continue reading

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Culture & Profitability: Home at Last?

Well the danger on the rocks is surely past Still I remain tied to the mast Could it be that I have found my home at last? – Steely Dan As a culture researcher and practitioner I was excited to … Continue reading

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Navigating the Venetian Waterways to Explain Integrated Talent Management

Let’s use Venetian canal pilots as an example. Let’s pretend that it’s been determined that tourists have begun to avoid water transportation in Venice because captains/boat pilots are unfriendly to non-Italians. And let’s say the city determines that it is in the city’s best interest to change that. Implementing an integrated talent management system would begin by us, in this case, helping leaders to further articulate their new strategy, if necessary, and then determine clear definitions of what customer service looks like for captains and boat pilots given what the best canal captains do combined with what the best canal captains need to be able to do in order to enable the new strategy to be achieved. This would be followed with definitions of possible career paths and supporting processes and systems for people to achieve the change. Continue reading

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A busman’s holiday: Balanced Scorecards at the neighborhood cook-out

"What’s the latest thinking on balanced scorecard?" my neighbor asked me in front of a group at a casual cook-out, having just found out I am a consultant on topics including leadership development and talent management. Oh boy, I thought, … Continue reading

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Peter Block’s Latest Musings – Part 2

Following the last post on Monday, here are a few more nuggets from Peter Block. “Analysis” is a defense mechanism against the future. Hospitality is central to community. We must do better at meeting strangers. The notion of “deficiencies” in … Continue reading

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Peter Block’s Latest Musings…

In October I went to the Organizational Development Network annual conference. This year it was held in Seattle, a gloriously frisky place with many great restaurants, including one I highly recommend introduced to me by colleague, David White, not far … Continue reading

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The Limitations of Having Goals: A Story Set in Patzcuaro, Mexico

This month, I was with my husband in Salamanca, Mexico, not far from Celaya or Morelia, for the wedding of a dear friend. The ceremony and celebration were big fun, and the following day we went sightseeing in Patzcuaro, Mexico, … Continue reading

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Note to Self: “Do It Now”

Sipping coffee this morning, I went through a week’s worth of news: Wall Street Journal, Arizona Republic, Investor’s Business Daily and Business Week. (Yes, behind on my reading…ever happen to you?) Across all of them, there seemed to be theme … Continue reading

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When Good Relationships go Bad: The Case of a New Reporting Structure

It’s a situation of two people who are now peers. Not so long ago, one person was reporting to the other. That relationship was good, very good. But ever since they became peers reporting to the same person, the relationship … Continue reading

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What Makes a Group a Group? ….and the Barack Obama phenomenon

Today in a meeting with other professionals in my line of work, we were discussing what it is that makes an aggregate of individuals become a group. A simplistic way to answer is that a group is a set of … Continue reading

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