From ESPN, what a fascinating article by Tim Keown on how San Francisco Giants Manager, Bruce Bochy, tracks each individual, does not stick with formulas about who plays when, and prioritizes the team’s longer term success. There are lessons here for all managers of any kind of team. Excerpt: “For a slow game, baseball can move … Read More.
“Schultz understood that you can’t lift your foot off the gas pedal when you’re attempting to transform a company,” Koehn says. “Severe as its financial needs may be, you also have to figure out what you will invest in. Schultz knew that if he waited until the company was out of the woods to invest … Read More.
The extent to which differences can by productively utilized depends on the amount of information exchange that actually happens. People more naturally share information they already have in common, but this is not the end game. Instead, people must hear from others about information they don’t have access to. ... Read more
Empathy, in my experience working with certain leaders, has been one of those skills that is incredibly difficult to inculcate when not somehow already present, so this story got my attention ... Read more
The leader's rationale is that they are “cushioning the blow” and hedging against a souring of the relationship. However, these sorts of formulaic antidotes mostly ease a leader's unease for her/himself, not the listener. ... Read more
Two of the greatest lessons I began to understand from this experience were (1) that it is much easier to see our problems in others than it is to see them in ourselves, and (2) even though we may be able to deny our problems to ourselves, they may be very obvious to the people who are observing us. ... Read more
When I asked her which emotion she experienced as she “braced herself”, she realized that she was experiencing rejection and dis-empowerment. As we continued, she realized she was allowing herself to avoid difficult conversations, enabling dysfunctional behavior in the organization, and was ultimately not being a leader. ... Read more
A few findings from Gallup’s recently published “2013 State of the American Workplace Report“: Employees in manufacturing and production are the least engaged of profiled professions (although it has increased by 6 points since 2009. Physicians are the most engaged. A typical employee’s engagement flat lines after 10 years Across generations, “baby boomers” have the … Read More.
Ontos' coaching program in Baroda, India for Xylem Inc. ... Read more
Can an indirect communicator actually have clear communication with another indirect communicator? Often, yes. But it depends. And what are the implications in a global company? ... Read more