Co-founder and Principal, ONTOS global The other day, we received this message from a client: “Without breaching any confidentiality, can you provide a high level overview of the findings and actions based on my direct report’s 360-degree assessment debrief?” This is our response: First, the curiosity and interest in a direct report’s developmental journey is exactly … Read More.
Culture: the most overused and least understood term in business, if not in modern society. What does it mean? Values? Norms? Behavior? Environment? Practices? How things get done? How people treat one another? Symbols? Artifacts? All of the above? Some of the above? OK. Forget that question. Let’s assume culture is at least some of … Read More.
ONTOS Principal, David White, was published as the first chapter of “The Change Champion’s Field Guide: Strategies and Tools for Leading Change in Your Organization” by Wiley Publishers in cooperation with the Best Practices Institute (2nd edition). The Chapter is titled, “Driving Change Through Career Models: An Operating System for Talent Management.” David’s chapter was honored … Read More.
Many engineering and R&D oriented companies have 3 technical career paths: individual technical professional, management, and project/program management. With respect to project management, however, many of our clients struggle with whether to treat project management as a competency or a career path, or both. ... Read more
Well the danger on the rocks is surely past Still I remain tied to the mast Could it be that I have found my home at last? – Steely Dan As a culture researcher and practitioner I was excited to read James Heskett’s interview HBS Working Knowledge, September 28) in support of his new book … Read More.
Let’s use Venetian canal pilots as an example. Let’s pretend that it’s been determined that tourists have begun to avoid water transportation in Venice because captains/boat pilots are unfriendly to non-Italians. And let’s say the city determines that it is in the city’s best interest to change that. Implementing an integrated talent management system would begin by us, in this case, helping leaders to further articulate their new strategy, if necessary, and then determine clear definitions of what customer service looks like for captains and boat pilots given what the best canal captains do combined with what the best canal captains need to be able to do in order to enable the new strategy to be achieved. This would be followed with definitions of possible career paths and supporting processes and systems for people to achieve the change. ... Read more