Integrated talent management
Culture & Profitability: Home at Last?
Well the danger on the rocks is surely past Still I remain tied to the mast Could it be that I have found my home at last? – Steely Dan As a culture researcher and practitioner I was excited to … Continue reading
Navigating the Venetian Waterways to Explain Integrated Talent Management
Let’s use Venetian canal pilots as an example. Let’s pretend that it’s been determined that tourists have begun to avoid water transportation in Venice because captains/boat pilots are unfriendly to non-Italians. And let’s say the city determines that it is in the city’s best interest to change that. Implementing an integrated talent management system would begin by us, in this case, helping leaders to further articulate their new strategy, if necessary, and then determine clear definitions of what customer service looks like for captains and boat pilots given what the best canal captains do combined with what the best canal captains need to be able to do in order to enable the new strategy to be achieved. This would be followed with definitions of possible career paths and supporting processes and systems for people to achieve the change. Continue reading
