"There are two speeds when a group is forming: the speed of business and the speed of trust. They are not the same. The question to leaders is “How fast can you generate trust with others?” ... Read more
We were facilitating an offsite this month for a new global team and soliciting the group for norms they would like to establish when working together. “Curiosity,” said one. A conversation ensued about the importance of seeking to understand each other and withholding judgment. It was a wise add. Adding curiosity as a behavioral norm … Read More.
A summary of some of the best practices for improving inclusiveness and communication in global, executive teams. ... Read more
What gets in the way of a cross-cultural group from becoming cohesive? It’s not easy, after all, to bring a group of distributed, culturally diverse people together, especially those who work in different functions. But there are many procedural, structural and behavioral considerations that shed light on the answers. ... Read more
I asked the team I was working with in China to identify their strengths. The words “good communication between us” made it on the flip chart page immediately….only to add to it later a few [???} question marks. The team was identifying their struggle with managing the fine line between polite communication to maintain group … Read More.
I’m enjoying the irst match of the World Cup 2010 between South Africa and Mexico match right now and remember writing a piece on the topic in 2006 (still in the Quick Tips section of the website). The piece looks at linear vs systemic thinking styles. Which are you? I had a green Pelé lunchbox … Read More.
In indirect cultures, a standard piece of advice is to not be too direct or risk the possiblity of damaging a relationship. This week, here in China, I was reminded just how sensitive this point can be. I was teeing up a kick off presentation to the mostly Chinese leadership team, and described to my … Read More.
In the case that you’re still thinking that a globalized world means less attention to adaptation of local cultures, read this. New York Times article, April 18th: http://www.nytimes.com/2010/04/18/arts/18abroad.html?th&emc=th An excerpt: “The common denominator of popular culture …seems to have just intensified the need people now feel to distinguish themselves from it. And global technology has … Read More.
I’m working with a leadership team right now that has asked how they can get to the next level together. They have already experienced noteworthy successes together — becoming much more cohesive, open to feedback and change, as well as more skilled communicators…and are proud of it, but know there is more to do. I … Read More.
(VERSION IN ENGLISH IS BELOW.) En un restaurante Subway pedí una torta de 12 pulgadas. Me asombró la velocidad y eficiencia con que el joven empleado juntaba y armaba los ingredientes principales. Era increíblemente ágil. (Habiendo pedido muchas tortas Subway en mis tiempos, soy conocedora en lo que a velocidad para armar tortas se refiere.) … Read More.