Communicating across cultures

The Art of Being Heard

Do you ever feel frustrated because you feel others don’t “hear” you? Continue reading

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Working Across Boundaries: A Connection to… Tenderness?

Today is Valentine’s day.  Perhaps for this reason, Gordon Marino wrote an article for the New York Times about the loss of “an offshoot of love” — tenderness.  The article points to the dearth of tenderness in our society — or at least the … Continue reading

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Business at the Speed of Trust

“There are two speeds when a group is forming: the speed of business and the speed of trust. They are not the same. The question to leaders is “How fast can you generate trust with others?” Continue reading

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“Seeing Around Corners” in Diverse Teams

We were facilitating an offsite this month for a new global team and soliciting the group for norms they would like to establish when working together.  “Curiosity,” said one.  A conversation ensued about the importance of seeking to understand each … Continue reading

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Improving Inclusivity and Communication in Executive Teams

A summary of some of the best practices for improving inclusiveness and communication in global, executive teams. Continue reading

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When and when not to cohere: A group experience in Singapore

What gets in the way of a cross-cultural group from becoming cohesive? It’s not easy, after all, to bring a group of distributed, culturally diverse people together, especially those who work in different functions. But there are many procedural, structural and behavioral considerations that shed light on the answers. Continue reading

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Group Harmony vs. Speaking Up – China/Colombia/US

I asked the team I was working with in China to identify their strengths. The words “good communication between us” made it on the flip chart page immediately….only to add to it later a few [???} question marks. The team … Continue reading

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World Cup or American Football? …What Your Preference May Say about You

I’m enjoying the irst match of the World Cup 2010 between South Africa and Mexico match right now and remember writing a piece on the topic in 2006 (still in the Quick Tips section of the website). The piece looks … Continue reading

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Note to self: Don’t say what you’re NOT going to do

In indirect cultures, a standard piece of advice is to not be too direct or risk the possiblity of damaging a relationship. This week, here in China, I was reminded just how sensitive this point can be. I was teeing … Continue reading

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A globalized world means being more aware of individual cultures…

In the case that you’re still thinking that a globalized world means less attention to adaptation of local cultures, read this. New York Times article, April 18th: http://www.nytimes.com/2010/04/18/arts/18abroad.html?th&emc=th An excerpt: “The common denominator of popular culture …seems to have just … Continue reading

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