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ONTOS CASE STUDY

Successful Diversity Week Turns into a New Strategic Direction at Gilbane

The Client
Gilbane Building Company is a leading construction management firm, providing a full slate of facilities-related services for clients across many industries. Founded in 1873 and still a privately held, family-run company, Gilbane’s annual revenues now top $3.5 billion.

The Issue
Gilbane sees its diverse mix of 2,000 employees as the key to its success. The company recognized that enhancing awareness of its diversity would strengthen employee satisfaction, productivity, team collaboration, and ultimately profitability.

Your keynote message was spot on. The feedback we received from the region, the president, the board of directors, even the owners, was nothing but extremely positive. And on top of being a great success, the activities and your keynote address were really fun! In fact, the Chairman of the Board said that this was the best teambuilding initiative ever in the history of the company.
– Cathy Stephen, Regional Director of Human Resources

The Solution
Gilbane engaged us to guide planners in creating its first Diversity event. We brought in-depth knowledge and understanding of culture and diversity to transform a group of volunteers into a veritable team, to educate Gilbane on diversity best practices, and to develop a framework for the company to act on its ideas. With our guidance and support the team felt empowered to expand the event to a full week, instead of just one day, and provided the tools to organize their initiative. Throughout the process, we supported the Regional Director of Human Resources in this major initiative. The end-of-week, culminating keynote address to 1,700 employees by Lisa Koss received rave reviews from employees and executives.

The Outcome
With the success of the first-ever diversity event, Gilbane decided to make diversity a key, ongoing strategy within the organization – driving companywide productivity and employee satisfaction.

 

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